Focused on Building Relationships
As a family-owned local business, our commitment to our customers is unmatched.
Because we work with local businesses in Utah, we understand what it takes to truly offer friendly, quality, and personal service. Unlike the National Chains, you’re not just a number to us.
We’re open on holidays and only a phone call away after hours, which not only ensures our customers receive their products on schedule; it means we do everything in our power to accommodate supplemental and special orders.
We take the time and make the effort to be in tune with our customers’ needs, as well as help discover new and improved options. We know our customers by name and they have direct access to the Model Linen owners.
Over 100 Years of Satisfaction
With a remarkable customer retention rate of 98.7%, our aim is not only to satisfy our customers but also to nurture a long-term relationship.
"Brett is awesome to work with. He resolves any issues that arise with ease and speed. We can run out of aprons and he is here before the day is out with more. I don't know how they do it, but the chef whites come back White. We will continue to use Model Linen and recommend them to others."
"Always on time and if the driver doesn't have what I need he always makes sure I get it asap. Very high-quality linens. I trust a company that's been around as long as Model Linen. Highly Recommend."
"Customer service is always amazing. Brett in particular has always been so helpful with the company I work for. They're very quick to resolve any issues that may come up and we will continue to do business with this company for many more years!"
"Model Linen has been a wonderful company to work with. We've used them at Cafe Sabor for years and have always had positive experiences. All of their delivery drivers have been very respectful and their customer service is outstanding! I would highly recommend using their services."